There is a common directive communicated down through large organisations that permeates in many cases to the coalface: - “Be more innovative!”, of course this means taking risks and trying things that have never been tried before, and in most cases not even thought of. This request and policy in some cases, is generally met with cynicism because the very structure of the organisation rests on process and the eradication of risk and uncertainty.
The traditional role for innovation was the R&D lab, but businesses have come to realise that R&D is not enough. Many millions of dollars spent on R&D have done little in either research or development, and in fact it has become obvious that a big gap exists between the company’s ability to create new products and its ability to get them to market at a profit. In more recent times, businesses incentivise their people so that they will undertake intrapreneurial (entrepreneurs within the organisation) activities and, some companies create large corporate programs and even departments and management roles (eg: Innovation Director) to support this endeavour. A range of consulting companies has popped up to assist with just that. The success of such initiatives has been less than impressive.
This paper seeks to argue that what is described as being innovative in business is simply efficiency, not innovation. Really, it is nothing different from management and business theory espoused over the last five decades. Furthermore, that undertaking innovation and commercialisation activities by imitating the business angel rather than the traditional R&D approach would yield better results and deliver more value to the business strategically, operationally and in terms of profit.
To R&D or not to R&D.
I suggest that many in-house R&D departments do little to serve the firm’s short or long term viability or ability to generate profits. Consider the following scenario; A business with a budget of $10M for R&D allocating that money in a traditional setting, employing scientists, engineers and all the associated support required for them. Consider now the economic and productivity merits with this budget (or half of it in fact) being allocated to three well trained and educated people who jump on planes and scour the globe for new businesses and technologies that fit with the organisations strategic goals (of course they have the whole gambit of technology and network management tools to assist). The organisation would be presented with a number of candidate opportunities to consider. The organisations options then include (other than rejection) acquisition, license or even partner at a fraction of the price it would have cost to develop internally.
In many cases these small enterprises have not only developed the new ‘widget’ but commercialised it to a degree by bootstrapping and thus have de-risked the opportunity for the right buyer. The next phase for these start-ups is normally to raise growth capital in the realm of a few hundred thousand dollars. This range of investment is trivial in comparison to the costs of internal R&D. The challenge is having the skills and frameworks within the business to manage the identification process, evaluation and then the engagement or acquisition.
Supporting my argument further, I believe that the enterprise, no matter how big, is no match for the billions of thinkers on the planet, particularly in the free market economies who value entrepreneurial behaviour. Some of the most innovative and profitable companies are now starting to think like this. Take a look at Venture Beat and Techcrunch talking about Google’s new VC fund.
It should be noted that some organisations do very good things with incremental innovation (via R&D labs), building on already successful and commercial products. What I am referring to in here is disruptive innovation that are ‘trend breaks’ and set the pace for the future (Think Amazon, iPod, Google, etc).
The enterprise as the business angel.
Business Angels normally ‘hook up’ with up to three or four business ventures and inject some capital and knowledge to take the venture forward beyond what the entrepreneur could achieve on his or her own. I suggest that enterprise needs to behave more like the Business Angel to achieve legitimate commercial and strategic goals, when operating within the rapidly changing economic and geopolitical environment. The Business Angel works with the entrepreneur, guides and assists and uses their own networks and other resources to assist the business to move forward. The reality is that large enterprise has little in the way of internal skilled staff that can take on this type of function and effectively engage with entrepreneurial businesses from the external world that have some appeal to the enterprise strategically and/or commercially.
The large enterprise needs to document its collective strategic agenda with respect to its strategic business plan, then establish a framework and find people with the right experience (probably successful entrepreneurs with some corporate experience) to manage the portfolio of ventures for the firm. This could take a project management type approach. The BA (business analyst) is in effect the project manager and the venture management office works like a Project Management Office (PMO) giving the ‘top table’ visibility on progress and contextualising in terms of the rest of the businesses success.
In Conclusion
Large enterprises are better off ‘sticking to their knitting’. Attempts to innovate internally are really wasted energy, and business would be better served to spend its efforts on creating the equivalent of a business angel function that works in a similar way to a PMO.
Enterprise should work with external consultants or businesses to quantify and agree on their strategic goals with regard to innovation and then act to find these opportunities and engage them accordingly.
Special Thanks to Eric Seuret for contributing to the discussion re this topic.
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